奔驰招聘：Credit Decision Retail 和 Financial Consultant

mukti

以下岗位要求已经持有本科毕业证和学位证
简历请邮件至 [email protected]

Position: Officer, Credit Decision Retail
Reporting to: Senior Manager, Credit Decision Retail
Entity/Department: MBAFC/ Retail Credit
Working location: Beijing

1  Credit Evaluations and Decisions

· Carry out credit  application assessments, acquiring good quality deals; with observance to  credit rules, policies & lending standards. · Monitor feedback from  F&Is, ensure timely deals decisions & communications to customers  & dealers. · Balancing LTV,  approval ratio, TAT and quality mix during the credit decision process.

2  KPI/Performance management and  Communication

· Monitor and review  KPI on daily work quality. · Proactive monitoring  of virtual team target; ie, CSI/DSI, penetration, TAT & quality mix via  active communications with F&Is and DSMs. · Work together with  DSMs, to provide excellent services and professional communications to  customers and dealers; including retail credit investigation talks, product  introduction, reply to requests and decision m*河*a*蟹*king etc.

3  Policies and Process enhancement &  System optimization

· Maintain and optimize  retail credit analysis tools, templates, document list, policies, process  according to regional business and risk management needs. · Work with IT  colleagues to improve, enhance and monitor CAP system functions and  performance.Perform system testing, propose improvement on credit process and  systems.

4  Other

· Conduct other tasks  as required by your supervisor to support achievement of the company and team’s business objectives. · Provide the extension  service for special requirement from dealer and customer.

Position: Financial Consultant
Reporting to: District Sales Manager
Entity/Department: MBAFC/ S&M
Working location: Beijing

1  Selling and account management:

· Selling to customers · Work with  RCO/customer for a fast credit decision · Relationship  maintenance with sales/sales manager/F&I manager · Frequency training to  new/existining sales · Discuss controversial  applications with RCO/DSM · Handle customer  complaints · Non-take up customers  follow-up · Cancelled  applications follow-up · Customer retension · Demortgage follow-up

2  Operational support:

· Origination process  support (especially witness signature, document collection) · True customer  information feedback to credit · Completed  documentation fast return to HQ · Collection support · Outstanding mortgage  follow-up

3  Insurance selling and operational  support:

· Selling insurance in  showroom with two choices · Insurance renewable · Insurance complaints

4  Field feedback:

· fast,correct and  comprehensive feddback on showroom competition, issues and customer needs

5  Ad-hoc issues:

· any ad-hoc issues in  assigned showrooms